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OHC Support

Services

Everything I can help you with

Repairs, upgrades, custom builds, data recovery and backup, NAS, networking, managed IT, and independent advice for homes and small businesses.

Repair & Upgrades

Get the hardware you already own working properly, or make it faster.

Device Upgrades

Targeted hardware and OS upgrades that fix the actual bottleneck in a slow computer, usually for a fraction of replacement cost.

Device Repair

Hardware and software repair for desktops and laptops, from failing drives and dead power supplies to boot failures and malware cleanup.

Minor Phone Repair

Common phone and tablet repairs and setup help — screens, batteries, charge ports, and moving your data to a new device.

Builds

Purpose-built machines specified around what you actually do with them.

Custom PC & Server Builds

Custom desktops and small business servers built around your actual workload, assembled and configured properly, and documented so they stay maintainable.

Data & Storage

Get your files back, then make sure you never lose them again.

Data Recovery

Recovery attempts for deleted files, failing drives, corrupted partitions, and devices that no longer mount — with honest limits about what is possible.

Data Backup

Backup that runs without you thinking about it, keeps copies both on site and off site, and gets tested so you know it actually works.

Custom NAS

Purpose-built network storage for shared files, media, backups, and cameras — sized for your data, with redundancy and remote access done securely.

Network & Managed IT

Connectivity that holds up, and ongoing care so problems get caught early.

Network Installation & Setup

Design and installation of home and small office networks — coverage that reaches every room, wired runs where they matter, and a secure configuration.

MSP Services

Managed IT for small businesses: monitoring, patching, backup oversight, and a known point of contact, so problems get caught before they stop work.

Advice

An honest second opinion before you spend money.

Consulting

Independent advice on IT decisions — planning a project, reviewing a proposal, or working out why something is not working as expected.

Computer Purchase Recommendations

Independent help choosing a computer, laptop, or tablet that matches what you actually do — no commission, no upselling.

How it works

The same process whatever the job, so you always know what happens next.

  1. 1. Tell me what is wrong

    Open a ticket or call. Describe it however makes sense to you — sorting out the technical detail is my job.

  2. 2. Diagnosis and a plan

    I find out what is actually causing it, then explain your options and what each one costs before any work starts.

  3. 3. Fixed and explained

    The work gets done, you get told what was changed in plain language, and nothing is left for you to guess at.

Not sure where to start?

Describe the problem in your own words and I will tell you what it needs. No jargon, no obligation.